Terms of Service

Last updated: June 21, 2025

1. Acceptance of Terms

By accessing and using the ViziaAssist website and services ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ViziaAssist provides elite real estate services including but not limited to:

• Luxury property sales and purchases
• Real estate investment consultation
• Property management services
• Market analysis and advisory services
• Property listing and marketing services

3. Registration and Account Security

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for maintaining the confidentiality of your account.

4. Professional Services and Licensing

4.1 Licensed Real Estate Services

ViziaAssist operates as a licensed real estate brokerage in accordance with applicable provincial regulations. Our services are provided by licensed real estate professionals.

4.2 Professional Standards

We adhere to the highest professional standards including:

• Compliance with real estate regulatory requirements
• Fiduciary duties to clients
• Professional ethics and conduct standards
• Continuing education and professional development

5. Client Relationships and Representation

5.1 Types of Representation

We may represent clients as:

• Seller's agents (listing agents)
• Buyer's agents
• Dual agents (where permitted and with consent)
• Transaction facilitators

5.2 Disclosure Requirements

We will disclose all material facts and potential conflicts of interest in accordance with regulatory requirements and professional standards.

6. Use of Website and Content

6.1 Permitted Use

You may use our website for:

• Browsing property listings and market information
• Accessing educational content and market insights
• Contacting us for professional services
• Subscribing to our newsletter and updates

6.2 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses or malicious code
• Scrape or harvest data without permission
• Interfere with the proper functioning of the website

7. Property Information and Accuracy

7.1 Information Sources

Property information is obtained from various sources including:

• Multiple Listing Services (MLS)
• Property owners and listing agents
• Public records and databases
• Third-party data providers

7.2 Accuracy Disclaimer

While we strive for accuracy, we cannot guarantee that all information is current, complete, or error-free. All property information should be independently verified.

8. Financial Services and Investment Advice

8.1 Investment Consultation

Our investment consultation services are based on real estate market expertise and are not securities or financial investment advice.

8.2 Risk Disclosure

Real estate investments carry inherent risks including:

• Market value fluctuations
• Liquidity constraints
• Interest rate changes
• Economic and regulatory factors

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Intellectual Property

10.1 Our Content

All content on our website, including text, graphics, logos, and software, is our property or licensed to us and is protected by copyright and other intellectual property laws.

10.2 User Content

By submitting content to our website, you grant us a non-exclusive, royalty-free license to use, modify, and display such content in connection with our services.

11. Fees and Payment Terms

11.1 Commission Structure

Real estate commission rates and fee structures will be clearly disclosed in our service agreements and are subject to negotiation.

11.2 Payment Terms

All fees are due as specified in our service agreements. Late payments may incur additional charges as permitted by law.

12. Limitation of Liability

12.1 Service Limitations

Our liability is limited to the scope of services provided under our professional licensing and insurance coverage.

12.2 Consequential Damages

We shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

14. Termination

14.1 Termination by You

You may terminate your account and discontinue use of our services at any time with appropriate notice.

14.2 Termination by Us

We may terminate or suspend your access to our services for violation of these Terms or other reasonable cause.

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

15.2 Dispute Resolution Process

Disputes will be resolved through:

• Direct negotiation and mediation
• Industry arbitration processes where applicable
• Courts of competent jurisdiction in Ontario, Canada

16. Professional Insurance and Bonding

ViziaAssist maintains professional liability insurance and bonding as required by real estate regulatory authorities.

17. Regulatory Compliance

We comply with all applicable laws and regulations including:

• Real Estate and Business Brokers Act
• Competition Act and advertising standards
• Privacy and anti-spam legislation
• Anti-money laundering requirements

18. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified Terms.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

20. Contact Information

For questions about these Terms of Service, please contact us: