Cookie Policy
Last updated: June 21, 2025
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.
2. How We Use Cookies
ViziaAssist uses cookies to enhance your browsing experience and provide personalized services. We use cookies for the following purposes:
- Essential website functionality and security
- Remembering your preferences and settings
- Analyzing website traffic and user behavior
- Personalizing content and advertisements
- Integrating with social media platforms
3. Types of Cookies We Use
3.1 Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled. They include:
- Session Cookies: Enable basic website functionality
- Security Cookies: Protect against fraudulent activity
- Cookie Consent: Remember your cookie preferences
- Form Data: Temporarily store form information
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website:
- Google Analytics: Track website usage and performance
- Heatmap Tools: Analyze user behavior patterns
- Page Views: Count page visits and popular content
- Traffic Sources: Identify how users find our website
3.3 Marketing Cookies
These cookies are used to deliver relevant advertisements and track marketing effectiveness:
- Google Ads: Display targeted advertisements
- Facebook Pixel: Track conversions and retargeting
- LinkedIn Insights: Professional network advertising
- Remarketing: Show ads to previous website visitors
3.4 Functional Cookies
These cookies enhance website functionality and user experience:
- Language Preference: Remember your language selection
- Location Data: Provide location-relevant content
- Social Media: Enable social media sharing features
- Chat Functions: Support customer service tools
4. Third-Party Cookies
Some cookies on our website are set by third-party services we use:
4.1 Google Services
- Google Analytics for website analytics
- Google Ads for advertising and remarketing
- Google Maps for location services
- reCAPTCHA for spam protection
4.2 Social Media Platforms
- Facebook for social media integration
- Twitter for tweet embedding and sharing
- LinkedIn for professional networking features
- Instagram for photo and content sharing
4.3 Other Third-Party Services
- Email marketing platforms (MailChimp, Constant Contact)
- Customer relationship management systems
- Live chat and customer support tools
- Content delivery networks (CDNs)
5. Cookie Duration
5.1 Session Cookies
These cookies are temporary and are deleted when you close your browser. They are used for:
- Maintaining your session while browsing
- Remembering items in shopping carts
- Ensuring security during your visit
5.2 Persistent Cookies
These cookies remain on your device for a set period or until manually deleted:
- Short-term (1-30 days): User preferences and settings
- Medium-term (30-365 days): Analytics and performance data
- Long-term (1-2 years): Marketing and advertising cookies
6. Managing Your Cookie Preferences
6.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner allowing you to:
- Accept all cookies
- Accept only necessary cookies
- Customize your preferences
- Learn more about our cookie policy
6.2 Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Cookies and Site Permissions
6.3 Opt-Out Tools
You can opt out of specific tracking cookies:
7. Impact of Disabling Cookies
Disabling certain cookies may affect your website experience:
7.1 Necessary Cookies
Disabling these cookies may result in:
- Website functionality issues
- Security vulnerabilities
- Inability to use certain features
- Loss of preferences and settings
7.2 Analytics Cookies
Disabling these cookies will:
- Prevent us from improving website performance
- Limit our ability to understand user preferences
- Reduce personalization capabilities
7.3 Marketing Cookies
Disabling these cookies will:
- Show less relevant advertisements
- Prevent cross-site tracking
- Limit social media integration
8. Mobile Devices and Apps
Similar technologies are used on mobile devices:
- Mobile Cookies: Function similarly to web cookies
- Device IDs: Unique identifiers for mobile devices
- App Analytics: Usage tracking within mobile applications
- Push Notifications: Marketing and informational messages
9. Data Protection and Privacy
Cookie data is handled in accordance with our Privacy Policy:
- Data is stored securely and encrypted where necessary
- Access is limited to authorized personnel only
- Data retention periods are clearly defined
- Third-party partners must meet our privacy standards
10. International Data Transfers
Some cookies may transfer data internationally:
- Google services (United States)
- Social media platforms (various countries)
- Cloud storage providers (multiple jurisdictions)
- Analytics services (global data centers)
11. Children's Privacy
Our website is not intended for children under 13:
- We do not knowingly collect data from children
- Parents should monitor their children's internet usage
- Contact us if you believe we have collected children's data
12. Updates to This Cookie Policy
We may update this Cookie Policy to reflect:
- Changes in our cookie usage
- New third-party services
- Updates to privacy laws and regulations
- Improvements to our website functionality
We will notify you of significant changes by:
- Updating the "Last updated" date
- Displaying a notice on our website
- Sending email notifications to subscribers
13. Contact Information
If you have questions about our use of cookies, please contact us:
14. Legal Compliance
This Cookie Policy complies with:
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Provincial privacy legislation
- Industry best practices and standards
- International privacy frameworks where applicable